Terms of Service

ClarityMed is a B2B software platform that helps marketing agencies and healthcare practices audit existing websites, generate AI-powered website proposals, and publish new websites. The Service includes website scraping and analysis, AI-generated audit reports, proposal generation, website generation, and optional managed hosting.

• You must provide accurate information when creating an account. You are responsible for keeping your credentials secure.
• You must be at least 18 years old and have legal authority to enter into contracts on behalf of yourself or your organization.
• You are responsible for all activity that occurs under your account.
• Notify us immediately at hello@claritymed.io if you suspect unauthorized access to your account.

You agree not to use the Service to:

• Submit URLs you are not authorized to analyze. You must have a legitimate business reason to analyze the website you submit — your own practice, a client who has retained you, or a prospect you are actively soliciting as a potential client.
• Submit URLs for competitor intelligence at scale, mass scraping, or any purpose that violates the target website's Terms of Service.
• Attempt to access protected, login-gated, or non-public pages of any website.
• Use the Service to analyze websites in violation of any applicable law, including computer fraud, privacy, or wiretapping statutes.
• Reverse-engineer, decompile, or extract the underlying AI prompts or system architecture of the Service.
• Resell access to the Service without an explicit written reseller agreement with ClarityMed.
• Use the Service for any purpose that violates applicable law or these Terms.

We reserve the right to terminate accounts that violate these rules at our sole discretion, without refund.

ClarityMed's scraper identifies itself as ClarityMed-Bot/1.0 and respects robots.txt directives. We only retrieve publicly accessible pages using standard HTTP requests. If a website owner objects to our bot, they may add a Disallow rule in their robots.txt, and we will honor it.

You represent that your use of the website analysis feature complies with applicable law and does not violate the rights of any third party.

You are responsible for ensuring your use of the Service complies with any healthcare regulations applicable to your practice or your clients' practices, including HIPAA, HITECH, and applicable state laws. ClarityMed does not provide legal or compliance advice. If you need a Business Associate Agreement, ClarityMed is not an appropriate vendor for that scope of work.

We aim for 99.5% monthly uptime on the ClarityMed dashboard and hosted generated websites. Website analysis jobs are subject to third-party availability (the target website must be accessible, and AI provider APIs must be operational). We are not responsible for failures caused by third-party services outside our control.

Planned maintenance will be communicated at least 24 hours in advance where possible. Emergency maintenance may occur without advance notice.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the audit scores, recommendations, or generated content will achieve any specific business outcome. Website audit results are based on publicly available signals and AI analysis — they represent our best assessment, not a guarantee. Actual search ranking, patient acquisition, or revenue results depend on many factors outside our control.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLARITYMED SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIMS RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100 USD.

You agree to indemnify, defend, and hold harmless ClarityMed and its officers, directors, employees, and contractors from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service in violation of these Terms; (b) your violation of any third-party rights; (c) your violation of applicable law; or (d) any content you submit to the Service.

Either party may terminate this agreement at any time. You may terminate by cancelling your subscription and ceasing use of the Service. We may terminate or suspend your account immediately if you violate these Terms, engage in fraudulent activity, or if required by law.

Upon termination, your right to access the Service ends. We will retain your data per the retention schedule in our Privacy Policy and delete it thereafter. Sections 6, 9, 10, 11, 13, and 14 survive termination.

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, with arbitration conducted in English. The arbitrator's decision is final and binding.

Class action waiver: You waive any right to bring or participate in a class action or class-wide arbitration against ClarityMed. You may only bring individual claims.

Nothing in this section prevents either party from seeking emergency injunctive relief in a court of competent jurisdiction to protect intellectual property or confidential information.

We may update these Terms as the Service evolves. When we make material changes, we will email registered users and update the "Last updated" date. If you continue using the Service after changes take effect, you accept the revised Terms. If you disagree with a material change, your only remedy is to cancel your subscription.

• Entire agreement. These Terms and our Privacy Policy constitute the entire agreement between you and ClarityMed regarding the Service.
• Severability. If any provision is found unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full effect.
• No waiver. Our failure to enforce any right or provision does not constitute a waiver of that right or provision.
• Assignment. You may not assign these Terms without our prior written consent. We may assign them in connection with a merger, acquisition, or sale of assets.

Questions about these Terms? Email hello@claritymed.io. We aim to respond within 2 business days.